cx.surveymonkey.comSurveyMonkey CX - Measure and Improve Your NPS

Products Surveys SurveyMonkey Create & send surveys with the world’s leading online survey software Enterprise Empower your organization with our secure survey platform Integrations & Plug-ins Bring survey insights into your business apps Specialized products Audience Collect survey responses from our global consumer panel CX Understand & improve customer experience (NPS®) Engage Understand & increase employee engagement Usabilla Get in-the-moment feedback across all digital channels TechValidate Create marketing content from customer feedback Apply Collect, review & manage applications online Wufoo Gather data & payments with online forms GetFeedback Customer feedback for Salesforce View all products Solutions Survey Types Customer Satisfaction Customer Loyalty Event Surveys Employee Engagement Job Satisfaction HR Surveys Market Research Opinion Polls Concept Testing People Powered Data for business Customers Win more business with Customer Powered Data Employees Build a stronger workforce with Employee Powered Data Markets Validate business strategy with Market Powered Data Solutions for teams Customer Experience Delight customers & increase loyalty through feedback Human Resources Improve your employee experience, engagement & retention Marketing Create winning campaigns, boost ROI & drive growth Explore more survey types Resources Resources Best practices for using surveys & survey data Curiosity at Work Our blog about surveys, tips for business, & more Help Center Tutorials & how-to guides for using SurveyMonkey Explore our 180+ survey templates Plans & Pricing Log in Sign up Why CX NPS Guide Customers Resources Pricing Get a demo Sign in to CX Why CX NPS Guide Customers Resources Pricing Get a demo Sign in to CX The best NPS solution for business Get actionable insights to grow your business with SurveyMonkey CX. Get a demo Turn customer insights into action, faster SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Effortless customer listening Trigger personalized surveys through multiple channels that reach customers when they are most receptive. Superior analysis Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Share insights Enable your team to take action faster by sharing insights using custom reports, data exporting, or an integration with your system of record. See more features Captivate your customers throughout their entire journey Monitor and optimize customer satisfaction at all relevant interaction points—from purchase to onboarding to post service requests and more. Explore use cases Increase loyalty—accelerate revenue Know what actions to take to drive customer loyalty and revenue growth. Build the case for investment in customer experience programs. Why SurveyMonkey CX Customer story Find out how SurveyMonkey CX helps 4C Insights monitor customer satisfaction, delight their customers, and increase retention. Why businesses love SurveyMonkey CX u&u uses feedback to deliver an unrivaled client and candidate experience “SurveyMonkey CX is an easy to implement, cost-effective solution that delivers a great experience to our survey respondents. It’s enabled us to adopt a customer-first mentality across the agency.” Nicola Flannery Customer Success Manager, u&u See more stories Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. Community: Developers Facebook Twitter LinkedIn Our Blog Instagram YouTube About Us: Leadership Team Board of Directors Investor Relations App Directory Newsroom Office Locations Jobs Sitemap Help Policies: Terms of Use Privacy Policy Anti-Spam Policy Security Statement GDPR Compliance Email Opt-In Accessibility Cookies Policy Use Cases: Online Polls Facebook Surveys Survey Template Scheduling Polls Google Forms vs. SurveyMonkey Employee Satisfaction Surveys Free Survey Templates Mobile Surveys How to Improve Customer Service AB Test Significance Calculator NPS Calculator Questionnaire Templates Event Survey Sample Size Calculator Writing Good Surveys Likert Scale Survey Analysis 360 Degree Feedback Education Surveys Survey Questions NPS Calculation Customer Satisfaction Survey Questions Agree Disagree Questions Create a Survey Online Quizzes Qualitative vs Quantitative Research Customer Survey Market Research Surveys NPS Survey Survey Design Best Practices Margin of Error Calculator Questionnaire Demographic Questions Training Survey Offline Survey 360 Review Template Copyright © 1999-2020 SurveyMonkey...